Last Updated: 21 January 2026
Welcome to Omnimatch. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our AI-powered multi-market matching platform.
This policy applies to:
Platform Architecture: Omnimatch operates as a multi-market platform. Each market may have its own domain, branding, and terminology, but all markets share the same data infrastructure and are governed by this unified privacy policy. Market-specific terms and conditions may supplement this policy but do not override your data protection rights.
Data Controller:
Policy Changes: Material changes will be communicated via email and website notice. Minor changes are reflected in the "Last Updated" date. Continued use after changes indicates acceptance, or you may delete your account.
We collect data from all platform users, whether you're an individual user or representing an organization:
Personal Information: Name, email, phone, location, eligibility status (where applicable), profile photo, contact person details
Profile and Content Data: Uploaded documents and files, work history, education, qualifications, skills, preferences, profile content, posted opportunities, requirements, criteria, and other content specific to your market context
Billing Information: Payment details, billing address, organization size and industry sector (for paid accounts)
Technical Data: IP address, browser type, device information, session data, usage patterns
AI-Generated Data: Structured data parsed from your uploaded documents, assessments, match scores, profile completeness scores, ranking data
Activity and Communication Data: Profiles viewed, search queries, platform interactions, scheduling activities, messages with other users, application and interaction history, email correspondence, notification preferences
Automatically Collected Data: Cookies (see Section 9), page views, feature usage, error logs, performance metrics
We process your personal data based on:
Your uploaded documents (such as profiles, portfolios, or other content) may contain special category data including health information, racial/ethnic origin, religious beliefs, or trade union membership.
Important: We require your explicit consent to process special category data. You are advised to review your uploaded content and redact any sensitive information you do not wish to share. Contact us to withdraw consent at any time.
We use your personal data to:
We use AI to enhance our matching services. Here's how:
AI extracts structured data from your uploaded documents (skills, experience, qualifications, relevant attributes). This creates a searchable profile. Other users can view both AI-parsed data and your original documents.
AI calculates compatibility scores to match profiles with relevant opportunities within their market, determining ranking in search results. Users can review all profiles before making decisions.
AI evaluates profile quality and completeness, which may affect visibility in searches. Users can review complete profiles, not just scores.
You can:
AI Information: Powered by third-party AI services for document processing and matching. AI processing is context-specific to your market. AI is not perfect and may make errors.
We share profiles, uploaded documents, and contact information between users only when someone applies, expresses interest, or provides consent. Other users may be independent data controllers—once shared, your data is subject to their privacy policy.
We work with trusted service providers:
Third-Party Cloud Hosting and AI Services: Platform infrastructure, database storage, file storage, AI processing (with Data Processing Agreements)
Third-Party Email Services: Transactional email delivery (with Data Processing Agreements)
We may disclose data to courts, law enforcement, regulators, tax authorities, or the ICO when legally required.
Your data may be processed in the UK, EU, or USA (where our service providers operate). We use Standard Contractual Clauses (SCCs) approved by the ICO, Data Processing Agreements, and appropriate security measures. Your UK GDPR rights remain fully protected regardless of processing location.
We retain data only as long as necessary:
You can request immediate deletion at any time (subject to legal obligations).
You have the following rights regarding your personal data:
Right of Access: Request a copy of all personal data we hold about you (30-day response, free of charge)
Right to Rectification: Correct inaccurate or incomplete data via account settings or by contacting us
Right to Erasure: Request deletion of your account and associated data (exceptions apply for legal obligations)
Right to Restrict Processing: Pause our use of your data while disputes are resolved
Right to Data Portability: Receive your data in machine-readable format (JSON or CSV) to transfer to another service
Right to Object: Object to processing based on legitimate interests, direct marketing (instant opt-out), or AI profiling
Rights Related to Automated Decisions: Request human intervention, contest AI assessments, and receive explanations
How to Exercise Your Rights: Email legal@talentscore.pro. Identity verification is required. We respond within 30 days (may extend to 60 days for complex requests). Free of charge unless requests are manifestly unfounded or excessive.
We use industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, authentication security, and security monitoring.
Data Breach Protocol: We will notify the ICO within 72 hours if required and notify affected users without undue delay. If you suspect a breach, contact us immediately.
We use cookies and similar technologies to provide and improve our services. For detailed information about the cookies we use, how we use them, and your choices, please see our Cookie Policy.
Internal Complaints: Email legal@talentscore.pro.
External Complaints: You can complain to the Information Commissioner's Office (ICO):
You do not need to contact us first before complaining to the ICO.